The FAQ section is a collection of questions and answers about all facets of web development for Virtual Marketing Concepts. Below is a list of the most frequently asked questions. If you can't find the answers to your question, submit the question to our staff on our Contact Us page.

I want to put my business online, but I don't know where to start.
This is my first web site, can you help me?

Absolutely! You do not need any online experience at all. Virtual Marketing Concepts offers free consultation on all services. We help you right from the start! Just ask us! We are here to help you.

Will your staff help me register a domain name for my business web site?

Yes, our team will help you determine the best domain name or URL (universal resource locator) for your business. In some cases it is best to register multiple domains for Internet marketing purposes.

What preparations does my business have to do to get online?

Brochures, logos, photographs, business cards etc. are all great resources to use. For new businesses we will help you get started from scratch. At Virtual Marketing Concepts, we work together with you to help answer these questions.

How long does it typically take to build a web site?

There are many factors that determine the time required to complete a web site, on average it takes approximately 14 to 30 days (for a basic site) or anywhere between 30 and 90 days (for a large complex site) from the date we begin the process to your web site being posted on the Web.

How much input do I have during the web site design process?

We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It's your web site, we want it to look the way you want it.

If I already have a site can you help me improve it?

Yes. We can usually redesign or freshen up an existing web site quicker, and for less money than building one from scratch. Whether your company's web site"doesn't look professional", takes too long to load or the navigation is baffling to visitors, VMC can help.

Can you use my business's existing logo, brochure design, and other materials for my web site?

Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your web site. We can accept almost any type of file. We will help you keep your online image consistent with your existing one.

Does my business need to be computer-based in order to have a web site? Do I need to know about computers?

You don't need to have computers involved in your business in order to have a web site. Many companies do filing, invoicing and more without a computer. Creating a web site is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.

What does 'web site maintenance' mean?

Web site Maintenance refers to changes made to your web site after the initial design. Keeping a web site up-to-date is essential in having repeat visitors to your site. Updating the site with sales, newsletters, press releases, financial figures and links are all examples of web site Maintenance.
If you already have a web site but your business does not have the time to take care of keeping the web site maintained. We offer daily, weekly, and monthly updates. Contact us to arrange a custom web site maintenance contract that suits your company.

My company is in the service industry. Will a web site help my business?

Absolutely! Over 50% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your web site 24hours/7days a week/365 days a year.

Does Virtual Marketing Concepts host web sites once completed? Will my site be hosted in your office or in a warehouse somewhere?

Your web site will be hosted at our office on state of the art servers. We have generator backup in case of power outages and use redundant power supplies and hard drives in case of equipment failure. The success of your business is as important to us as it is too you.

What are the costs?

View our web development rates online by clicking here for a printer friendly web development rate card.